Overseas customers require 30% upfront before begin manufacturing products and the final 70% before shipment. Payment is to be made in advance of shipment by Wire Transfer or authorized Credit Card (for sample order).
Wire transfer is the preferred payment method. It is the quickest and least expensive way to pay for your Quantity Order. In those cases if you have a Proforma Invoice from us, that is all that your bank needs to make an electronic money transfer. The bank information for wire transfer is on the Proforma Invoice.
Where Ro-Timak allows credit terms payment, is when you are purchase a sample order, we will be wait for bank to confirm your payment before the shipment or on other terms mutually agreed upon.
All Products are shipped Ex-work. Orders are shipped by Federal Express, DHL or UPS. Shipment can also arrange with Local forwarder. All Ro-Timak Shipments are insured. All shipments should be inspected immediately after received. If there is damage to the shipment, have the carrier make a written note of the damage.
All damage claims must be filed by the consignee. Ro-Timak Consulting will do everything possible to aid in this process, however, our responsibility ceases when the carrier signs the bill of lading acknowledging they have received the merchandise in good condition.
Ro-Timak will use commercially reasonable efforts to meet any delivery date(s) requested in Buyer's order, provided however, that Ro-Timak will not be liable under any circumstances for its failure to meet such delivery date(s).
If Buyer terminates their orders because of Ro-Timak Consulting is failure to make the shipment, Buyer's sole remedy shall be entitlement to cancel the unmanufactured quantity of any order.
No cancellation of any purchase order for default of Ro-Timak shall be effective unless Ro-Timak has failed to correct such alleged default within thirty (30) days after receipt by Ro-Timak of a written notice by Buyer of such default.